When making purchases on a Classifieds type of website, there will be several sellers. These Sellers are from various parts of the Island and even from parts of the world. It is not strange for you to not know who these sellers are as they go by user names rather than a name like "John" or "Mary".
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It is important to know about your seller when doing business online
Here are a few important thing everyone needs to know about a selling before doing any transaction online.
It is important to mainly do business with people who have pictures. If you've been keeping up with our posts , you would know why this is important. Another important thing to look for is the feedback . The Jamdeal website provides information about the seller pretty similar to E-Bay. Look for sellers who have 90-100% Positive Feedback rates. This is just common sense because it shows how well that seller interacts with clients and it makes sense to do business with a person who has a higher selling rate as opposed to one who has a rate of 40% or lower. It is important to get as much information you can about each seller you come across.
Ask the Seller and see how quick or well they respond. Let's face it, here in Jamaica providing quality Customer Service is not in our best interest. How many times have you bought something online then realized the person you bought it from went missing? It happens too often. If you see an item you like contact them and see how long they take to respond then when they do ask them as many relevant questions about the item as you can and see how well they answer. Do they seem informative , dismissive or shady? These are all things you should consider.
Finally, check the sellers complete background. Do a mini investigation , read reviews from other shoppers online and see if they sell other items. These days one can never be too careful. Ask around to see if any of your friends have made purchases from this person and what it was like.
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